Wednesday, June 5, 2013

I don't care who you are, it is nice to be recognized.

Any business is a lot of work.  There is working with your customers to make sure you are doing a good job for them, there is the negotiations with the vendors you work with to get a fair price and good product, and there is trying to work together with your colleagues to create a good work environment and team among other things.

And after all of that, there is the day to day working in and on your business.  At the end of a good, hard day you often wonder if you are doing the right thing and are you doing enough.  Everyone hopes they have but you often wonder.  Once you are out of school, there is not a black and white way of measuring success.  Gone are the days of class rank and SAT score.

So a couple of ways that I hope we are measuring up compared to our competition is based on
employee longevity.  Plattsburgh Housing Outlet has blessed with many long term employees.  Lisa LaPorte, joined the company in 2003 and just celebrated her 10 year anniversary.  And Mike Trombley has been with the company since 1993, almost since the beginning.  In May we had a celebration to recognize their hard work and dedication. 

In April, Plattsburgh Housing Outlet, received national recognition at the Manufactured Housing Institutes's National Congress, when they were named Retailer of the Year for the Northeast and MidAtlantic states.  Each year, the choose 4 companies from across the nation and bestow this honor.

They research a company's reputation and dedication, its community involvement, customer satisfaction among other things.  They also look at the way the company presents itself with model home staging, and customer education initiatives.

http://www.northcountryman.com/news/2013/may/01/plattsburgh-housing-outlet-recognized-sales-center/

So, I have to admit, on the days that business feels hard, it is nice to be recognized and hope you have made your family proud.

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